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Domains Control Panels FAQ / Support


Domain Name Frequently Asked Questions

Control Panel

What is the Control Panel?
How do I use it?
What details can I change?
Can I change my DNS settings?
Can I transfer my domain?
Do changes I make happen immediately?
I can't log in - what's going on?!
I've forgotten my password!
Take me to the LOG IN page - I want to try it out

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Domain Name Frequently Asked Questions

 

What is the Control Panel?
We include an online control panel to make administration of your domain name easy. You can change all the details associated with your domain name online, and with no fuss. The control panel has been written by us specifically for the administration of your domain names.   top

 

How do I use it?
You need to log on first. It's simple, just enter your domain name as your logon ID, and the password you gave us when you applied for your domain name! Once you're logged in, it's simple, just change what you like and click on Amend! Or if you want to leave it as it is click on LOG OUT.    top

 

What details can I change?
It gives you complete control over your email and web forwarding, nameservers and if applicable your Nominet Tag. This means you can use it to transfer your domain name to another ISP. Only change this if you wish to transfer your domain to another ISP - once you do this we will no longer be in control of your domain name.  top

 

Can I change my nameserver settings?
Yes , it's easy. Just log on and make enter your new nameserver details. (We need the names , rather than the IP addresses) . Click on AMEND and that's it. This means you can host your domain elsewhere , but still keep yourself in control of the DNS and Tag settings. You can do this at any time , even straight after you register the name. top



Can I transfer my domain?
Yes , it's easy. For a UK name just log on to the control panel and change the field named TAG. CAUTION: only do this is you have a new provider, and you know their TAG. We will not charge you to transfer your domain name. It's free! Note: new domain registrations cannot be transferred to another Nominet Tag (for UK names), or registry until 60 days have passed since the date of registration or renewal. You can of course still transfer your name by amending the nameservers, so you still have complete control over where you host your site.top

 

Do changes I make happen immediately?
The changes you make will appear immediately in our database, so if you log straight back in you will see them! However it can take up to 12 hours for the web server to refresh, so if you change your arrangements, allow some leeway for them to take effect.   top

 

I can't log in - what's going on?
Make sure you are entering your domain name correctly. you don't need to enter the 'www' part, simply your domain name and '.co.uk' or '.org.uk'. If you have forgotten your password email us and we'll reset it for you!

You must also have 'cookies' enabled in your browser.  top

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Domain Name Frequently Asked Questions

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