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Control Panel Frequently Asked Questions

Control Panel

How do I access the Hosting Control Panel?
How do I configure Email Accounts?
how do I configure Email Aliases ?
How do I view my Log Files?
What are Live Stats?
Can I change my control panel password?
Can I change my FTP password?

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Control Panel Frequently Asked Questions

How do I access the Hosting Control Panel?
Your hosting account comes with a Virtual Control Panel that allows you to control your account. To access your Virtual Control Panel go to http://www.controlpanel.co.uk. You will be asked for your user ID and Password. 

How do I configure Email Accounts?

On clicking the Email button, you will be asked to enter either POP Account (user) admin or Forwarder (alias) admin.

POP Account admin allows you to set up or modify full POP email accounts which require additional configuration on your local email software. Forwarder admin allows you to set up forwarding of an "alias" email account that is simply forwarded to an existing account (such as one supplied by a separate Internet Service Provider. Both options will allow you to set up email based on your domain name.

POP Email Account

The first screen you will see once you have clicked the POP Account link allows you to choose whether to add a new account, modify an existing account or delete an account.

To modify an existing account or to delete an account simply highlight the name listed on the left window and click the relevant button.

 
Adding a new POP email account

Clicking Add New User will present this screen. Type in the required email account in Username (such as sales or enquiries).

Type in a Password of your choosing. Confirm by retyping it in Confirm Password.

Click Create and it's done!

Modifying a POP email account

Highlight the account you wish to amend. On clicking the Modify Selected User button you will be able to change your email account Password, insert or amend an autotransponder (automated email reply) or set up forwarding to another email account.

If you amend your password you must amend your account password set-up on your local email software.

When you enter your autotransponder message, the first line represents the Subject Header of the email.

Click Submit Changes to complete your updates.   ...top


How do I configure Email Aliases
The first screen you will see once you have clicked the Forwarder link allows you to choose whether to add a new alias, modify an existing alias or delete an alias for forwarding.

To modify an existing alias or to delete an account simply highlight the name listed on the left window and click the relevant button.

 Adding a new email alias for forwarding

To create a new alias type in the alias you want to create in Username and then type in the email address you want that to be forwarded to in Address.

Click Create to complete the task.

 

Modifying an email alias for forwarding

Highlight the alias you wish to amend. On clicking the Modify Selected Alias button you will be able to change the email account you wish to forward your alias to.

Click Submit Changes to complete.

...top



How do I view my Log Files?

You have full access to your log files which is made up of the raw data to generate statistics for your web site.

Each daily statistics file is stored on the server for 5 days and is available for download. Just click on the Log Files Button then click on the file you wish to download.

We reommend you use a package like Analog to analyse your log files . It is available free for download from here.    ...top



What are LiveStats?
If you have previously ordered LiveStats from Seem Internet Solutions you will be able to view them by clicking on the LiveStats Button . 
LiveStats is a fully comprehensive graphical web statistics package that can show you exactly who, where and when people are visiting your web site. You can see a demo here .    ...top


Can I change my control panel password?
Yes , simply click on Change Password and enter your new password , which will take effect next time you logon.   ...top



Can I change my FTP password?

Click the FTP link to amend your FTP password. Remember to amend the password on your FTP software.   ...top

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Control Panel Frequently Asked Questions

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