How do I access the Hosting Control Panel?
The Control Panel for your Virtual Site - allows you to add or remove a site user, create a mailing list, manage disk space, backup and restore files and perform other virtual related administrative tasks.
You can manage your virtual site using any standard Web Browser. To access the site management screen for your site, type the URL http://www.yourdomain/siteadmin (replace yourdomain, with your actual domain name) into your browser. You will be redirected to our secure server and prompt for your site administrator username and password.
...top
How do I set up users?
The User Management screen allows you to perform administrative functions related to site users: setting the site user defaults, adding or removing users; entering and modifying user names and passwords; managing users' disk space allocations, and email aliases.
Adding a Site User
To add a site user (and POP3/IMAP email account):
On the User Management screen click 'Add User'
Enter the information for the site user including site users' name and password, disk space allocation, and services which you wish to allow them.
You can also enter email aliases for this user (see later).
Click 'Confirm New User'.
Please note that site user names have to be unique over all 'virtual servers' - if the name you require is already taken you can choose another similar name and use an alias to the original name that you required in the email alias box.
Removing a Site User
On the Site Management screen, click User Management.
In the user management table, locate the site user that you want to remove.
Click the brown trashcan icon next to the site user. A confirmation dialog box appears.
Click 'OK' to delete the site users' account and files.
...top
How do I set up email and aliases?
The Email Alias feature allows you to create an arbitrary e-mail address without creating a user account. An email message addressed to the alias is forwarded to an existing email address. For example, an email alias lets you set up a temporary or permanent alias email address such as sales@yourdomain.co.uk and automatically route messages to a specific email users' mailbox.
To set up or modify the email options for a site user:
Click the blue envelope icon for the site user. The Modify User table appears.
Enter the changes in the Modify User table.
To add an email alias, enter the additional names that a user will receive email as in the Email Aliases field. For example, for user <JSmith>, enter "John.Smith","John","Sales", etc.
Enter multiple aliases on new lines or separated by spaces.
Click 'Save Changes'.
...top
Controlling and administering Mailing Lists
In the List Management section of the Site Management screen, you can create and manage mailing lists for your virtual site.
A mailing list allows a discussion by email between a group of people; the email addresses of the people make up the list. The mailing list is given a name. A message addressed to the name of the mailing list is delivered to each person on the list. If one person replies to the message, the reply is also delivered to each person on the list (and not just to the original sender).
To add a mailing list:
On the Site Management screen, click 'List Management'
Click 'Add Mailing List'
Enter a name for the mailing list
Enter a password for the mailing list. You need the password to manage the mailing list
To accept email addressed to the mailing list from an email address that is not a member of the list, check the check box next to 'Allow mail from unsubscribed addresses'
Add recipients to the mailing list.
Click 'Confirm New Mailing List'
...top
Backups and Restores
Data can be backed up manually, click 'Backup'.
In 'Data to Backup', select the type of backup:
All email, Web and user files for the site
Files and email of just one user
To backup files or to back up files changed within a certain time frame, choose from the pull-down menu adjacent to 'Backup files modified in the last'. To start backup, click 'Start Backup'. Assign a path and a file name on your computer for storing the backup data. Click 'Save'.
To restore a backup file, click 'Restore', the file restore table appears. Enter the path and filename of the backup file, or click 'browse' and select the file to restore. If you want to restore only some of the files, click 'Selective Restore'. Never interrupt a backup or restore.
...top
Back to Support Index
View Cart
Control Panel